diff --git a/doc/user_guide/en/settings-colors.adoc b/doc/user_guide/en/settings-colors.adoc
index bd77b6285..3613eb4b5 100644
--- a/doc/user_guide/en/settings-colors.adoc
+++ b/doc/user_guide/en/settings-colors.adoc
@@ -44,4 +44,21 @@ this is available on line.
 
 * Adjust *Age of of last upload less than* to set the period within
   which a station must have uploaded their log to LoTW to trigger
-  highlighting.
\ No newline at end of file
+  highlighting.
+
+TIP: If you are using Windows and experience LoTW download errors, go
+here https://slproweb.com/products/Win32OpenSSL.html and download the
+OpenSSL installer, specifically the “Win32 OpenSSL v1.0.2q Light”
+version. Note that this is the correct version even if you are running
+64-bit Windows. The direct download link is
+https://slproweb.com/download/Win32OpenSSL_Light-1_0_2q.exe.  Run the
+installer with all default options and accept the option to install
+into the Windows system directory.
+
+TIP: If you cannot install the OpenSSL libraries or do not have an
+Internet connection on the computer used to run WSJT-X 2.0, you can
+download the LoTW file manually. Go to
+https://lotw.arrl.org/lotw-user-activity.csv in a web browser,
+download the file, then move it to the WSJT-X log files
+directory. This directory can be opened by selecting File | Open log
+directory.